Data Security

As an ISO 27001 certified and level 2 PCI DSS (version 3) compliant company, data security is of paramount importance to VST. As we are entrusted with highly sensitive data, we have implemented and continually enhance a range of robust security measures to ensure such data is handled in a secure and professional manner.

In 2009, VST become the first transcription company in the UK to be awarded the ISO 27001:2013 standard, which relates to the security of all forms of data, documents, communications, conversations, messages, recordings and photographs received or processed by the business. Also, in 2012 VST became the first alternative format transcription company to become Payment Card Industry Data Security Standard (PCI DSS) compliant. This standard reflects our commitment to handling customer data in the most secure and structured manner possible.

Site Security

Our building is accessed by pass holders only and our manned reception operates a strict visitor badge control. The areas in which sensitive data is processed have restricted access for authorised personnel only.

24 Hour Monitoring

The premises are patrolled 24 hours a day by on-site security guards.

All production and printing areas are constantly monitored by CCTV.

A comprehensive report on all VST security measures is available on request.

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