As a social enterprise we take great pride in the quality of the materials we produce knowing first hand how much of a help they can be to millions of people throughout the UK. Many companies are recognising the benefits of using VST to deliver high levels of service to their customers with a visual impairment.

VST has four main operating areas: Secured Data; Utilities; Pharmaceuticals; and Telecoms, each offering specialist transcription services in-line with the needs of each Client. These departments are in turn supported by a dedicated IT solutions team to enable VST to process materials in a quicker, more secure and more cost effective manner. We also have a dedicated print and dispatch team that enables VST to operate a same day / next day service level turnaround for our Clients. Then there is our highly skilled audio team with years of experience in bringing materials to life for the listener and handling large amounts of detail in documents such as tables and diagrams.

To ensure that VST consistently delivers a high quality product to the end user VST operates Forums on a regular basis. Forums are independent research groups to which we request feedback on our transcription materials from people with a visual impairment so that we can hear first hand what people want. They are one way in which VST can check the suitability of the materials we produce and remain focused on what people want. VST also has dedicated in-house training services and quality assurance resources to keep every piece of material that we produce to the highest standard every time.

So, whatever your transcription needs VST can supply a high quality product, excellent Client and customer service, specialist knowledge and account management in a cost effective manner allowing our Clients to provide their customers with a visual impairment the very best level of service they can.